![]() But to say that I (and I’m speaking for people with older devices) can’t play Spotify on all my devices sync’d (Sonos’s main selling point) is ridiculous. Obviously there are hardware limitations to any electronic device. I’m not saying old devices need to be able to decode a Dolby Atmos signal or play in a surround setup with a new Sonos Arc. If my Connect:AMPs, Connect and Play:5 just happened to be Gen 1, almost my entire setup would have been unusable with any new devices. What I do have an issue with is the splitting of systems. I have no issue with Sonos putting out new devices and saying older devices can’t run the new software, can’t get new features, etc. So I was obviously not happy with that situation, and later found I was one of the lucky ones. But definitely no option to update until I did the update in the S1 app. Just to view existing system devices and a couple others. When I went to options, I had no options to set up a system or anything. When I first opened the S2 app, it said something like, “Some of your devices are not compatible….you have options.” I installed the S2 app after reading an article. I use the S1 app daily and hadn’t been prompted to update. My Connect starts with 1809, so that’s not much help. So I guess anything from at least that manufacture date forward will be compatible. When are they going to randomly tell me that MY devices are too old to work with my new devices? This eliminates the main reason I went with Sonos in the first place - expandability.Īll that being said, my oldest Connect:AMP has a Play/Pause button and a serial number starting with 1506. I think this is a huge stain on the Sonos brand, and I don’t think I’ll ever buy another Sonos device unless they fix this. I feel bad for anyone who can’t use their existing devices in the new S2 app. This is of course just blind luck, as it may not have been the case if I had purchased my first devices a month or two earlier. I ran the update and now all my devices work in the S2 app. ![]() ![]() Then in the S2 app, instead of saying some devices were incompatible, it said an update was required. I have 4 Connect:AMPs, a Connect, and a Play5 (as well as other “compatible” devices), bought at different times, so I didn’t know what was what.įirst, the S2 app was too dumb to realize my devices needed a software update to become “compatible.” I did a manual update check in the S1 app, it found an update, and installed it. When I ran the Sonos S2 app, it told me some devices are incompatible with S2, but not WHICH devices. I too was frustrated trying to find the generation of my devices.
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